![]() Most portable drives have a standard SATA connector once you remove it from the case. If you still can't see the contents of the drive, remove it from case and connect it directly as an internal drive. They're better at diagnosing drives than the Windows utilities. Next give Easeus Data Recovery Wizard a try: and Partition Magic a try, Partition Magic first. You can boot from a live Linux Distro like Unbuntu (you can install it and run it from a flash drive) and check the drive that way. Next step is to try to mount it is Linux. Again, it provides additional power to the drive. ![]() Also add a dual USB 3.0 cable like this to your troubleshooting toolbox. ![]() USB 3.0 provides 12v of power vs 5V on USB 2.0. ![]() If you're not connecting the drive through a USB 3.0 port, try that. Is it spinning continuously? Is it spinning then slowing down? Is it clicking? If it's slowing down or clicking, it may not be getting enough power. ![]()
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